IS THIS WEBSITE SAFE AND SECURE?

YES! And for two reasons:

1. This website, vitadvds.com, is certified "Safe and Secure" by Godaddy.com and therefore displays the tiny "padlock" logo in the address bar.

2. This website, vitadvds.com, COLLECTS ABSOLUTELY NO DATA FROM YOU, THE CUSTOMER ON THIS WEBSITE. Each and every time you click to order a DVD or a Download and then pay for that order, you leave vitadvds.com and are taken to Paypal.com's Secure website where your name, address, and credit card information is collected.

Therefore, even though this website, vitadvds.com, is certified "Secure" we never collect any information or data about you on our website.

HOW FAST DO YOU SHIP?

No - we attempt to ship the same day we receive your order!

We usually ship your order just a few hours of receiving your payment. Normally we make a delivery to the Post Office around 3:00 PM (Eastern Time) daily. Usually, if we receive your payment by 2:00 PM (Eastern Time), Monday through Friday, your order will be in the mail that same day.

We always notify you by email that we have received your order and when it will be shipped. IMPORTANT: Please make sure that the email address you registered with Paypal is your current email address, AND please verify that the shipping address listed with Paypal is still your correct one.

HOW DO YOUR DVDS DIFFER FROM ORDINARY TRAVEL VIDEOS?

Our Virtual Walks, Jogs and Bike Rides are totally different from typical travel videos. The TV camera is constantly moving the viewer forward, over steps, around corners, past other people. And there is no narrator describing what you are viewing. There is no music, just the natural sounds you would hear if you were actually walking in that local. You actually do "feel" as if you are walking in the locale of the DVD.

CAN I VIEW SAMPLES ONLINE?

Yes, all of our videos have from 3 to 8 minute video samples which may be viewed online. Click here to view any of those video samples.

Remember, these videos were filmed with professional TV cameras and camera stabilization equipment and are unique. They give a totally different experience than traditional travel videos.

HOW FAST ARE THE WALKS?

Most of our DVDs which are listed as "Virtual Walks" were recorded at 2.5 to 3 miles per hour. "Rome - la Dolce Vita!" is probably our slowest walk, recorded at a speed of about 2.3 miles per hour. Of course, when walking on your treadmill you don't have to match the recorded speed exactly - you may walk slightly faster or slower than the walk was recorded without any problems. Because many of our customers asked for faster paced walks, we have a new series of DVDs called, "Virtual Jogs" which are recorded at approximately 10 to 12 miles per hour. Our "Maine's Mt. Desert Island" DVD is the first in a series of Virtual Jogs. More are planned

In addition, we also have a new series of "Virtual Bike Ride" DVDs for use on upright bikes. "The Hollywood Hills" DVD is the first in a series of Virtual Bike Rides, and the speed varies from approximately 10 to 20 miles per hour. More are planned.

NOTE: Both of these DVDs - the Maine and the Hollywood Hills -can be effective for those people who like to run on their treadmills.

We should state, of course, that before beginning any new exercise regime, you should consult with your physician.

WHICH HAVE NATURAL SOUND?

Our new River Cruise Series DVDs only have a music track.

WHAT IS YOUR RETURN POLICY?

Because our DVDs are not traditional travel videos, we ask that before ordering your first DVD from us, you read the complete description and watch the online video clips from that DVD.

If after reading about and watching the online video, you're not completely sure our Virtual Experience DVDs are what you're looking for, why not order just one DVD to see how you like our product? You can always order more DVDs later (and over 60% of our customers do come back to order more DVDs!) Please do not order multiple DVDs as your first order unless you are certain that you understand what to expect from our DVDs.

Please understand that our DVDs are not traditional travel videos. They are Virtual Experience DVDs which attempt to give the viewer a "like being there" experience. They have no narrator, just the natural sounds you'd hear if you were walking in that location. A few of the early DVDs also have an upbeat music track suitable for walking. Exception: The new River Cruise DVD Series only have Stereo music tracks.

We have attempted to thoroughly and accurately describe each one of our DVDs on its own separate webpage with an average of 700 words of text description and 30+ still captures from the DVD itself. We also have video clips of each of our DVDs to view online before ordering. In addition, details of each DVD, including the speed in miles per hour in which it was filmed is listed.

Our DVDs are filmed with professional state-of-the-art High Definition Television cameras (US Standard - NTSC), edited on state-of-the-art editing systems, and duplicated on professional equipment to the highest standards. Our DVDs are in Standard Definition (most are in widescreen) and encoded for Regions 1, 2, and 4.

RETURN POLICY: If you order one DVD and you find that it is not everything we've promised, we will be happy to accept the return of One DVD and refund your payment in full. Sorry but we can not accept more than one returned DVD from a customer.

DEFECTIVE DVDS: We will replace any DVD that is defective. We do use automated testing and verification of every DVD before it is shipped so our replacement rate is extremely, extremely low. You can be assured that your DVD will play in your DVD player.

However, if the DVD you receive will not play properly, please try it first in another DVD player or computer. If it still doesn't play, please contact us, and we'll send you a replacement.

TO WHICH COUNTRIES DO YOU SHIP?

DO YOU SHIP WORLDWIDE? SORRY NO.

Within the past 18 months, our United States Postal Service raised the fees for International postage to totally outrageous amounts. At this time, the International postage exceeds the cost of the DVD! In addition to that, Covid19 has wreaked havoc on delivery times, creating chaos with even our deliveries in the United States. We sincerely regret that it has become totally impractical to mail our DVDs outside of the United States.

Therefore, PLEASE CONSIDER if an HD Download version of our DVDs might work for you. The Download will be almost instantaneous (it takes less than 20 minutes) and there will be no Customs or Shipping Charges. And we even have a FREE 8 MINUTE SAMPLE DOWNLOAD for you to try out by clicking here.

Please at least try downloading the FREE 8 MINUTE SAMPLE VIDEO and see if it might work for you - they are only $6.99 each. After downloading, you will be able to view the video on any computer or laptop in the world and, if you copy that video file to a Flash Drive, you might even be able to view it on your Flat Screen TV either directly (if your TV has a USB connector) or possibly through your DVD player if your DVD player has a USB connector.

Thanks for your understanding in this matter.

I DON'T HAVE A TREADMILL...

Yes, although these Virtual Walk and Bike Ride DVDs were primarily designed for people to use while exercising, other customers have purchased our DVDs to either re-live past trips or as a way to introduce themselves to a locale of a future visit. These customers tell us that our Virtual Experience DVDs give them a perspective that traditional travel DVDs could never create. For example, our Village Virtual Walk Series, takes the viewer on a tour through numerous villages in the Cotswolds, Oxfordshire, Provence, Italy, and Greece.

In fact, several of our customers have said that our DVDs are "Wonderful" for relaxation and meditation.

And our new River Cruise Series is specifically designed to be viewed without exercise equipment.

WILL THESE WORK FOR PEOPLE WITH MOBILITY ISSUES?

In fact, many of our customers who have mobility issues and are no longer able to travel have purchased our DVDs. These Virtual Experience Videos can be used to "re-live" a memorable vacation or visit a new destination in a unique way.

One customer recently emailed us, "I love these walking tours! I am house bound now and unable to travel. With these DVD's I am now traveling around the world from my Treadmill. They are so good! I feel transported to these places. They are so wonderful! I have purchased many of their tours and I promise you will not be disappointed! Every one them is good. I am so grateful to the folks that made these DVD's. Thank you so much! Susan"

Another customer emailed us, "THANK YOU AND YOUR FAMILY FOR MAKING THESE VIDEOS. I HAVE BEEN ABLE TO TAKE MY ELDERLY GRANDMOTHER ON VIRTUAL WALKS TO DISTANT LANDS THAT SHE WOULD NEVER HAVE BEEN ABLE TO GO BUT HAS ALWAYS DREAMED OF. THE QUIET MOMENTS OF DISCOVERY THAT SHE AND I HAVE SHARED DURING OUR EXPLORATION OF NEW LANDS IS A WONDERFUL GIFT. SHE LOOKS LIKE A CHILD WITH A BRIGHT WORLD AHEAD OF HER. I’M HONORED I CAN HELP FULFILL A DREAM OF HERS. I THANK YOU AND YOUR FAMILY FOR HELPING TO MAKE IT POSSIBLE. NEWEST EAGER FAN, KIMBERLY W."

We strive to create a quality product that can be used and enjoyed by people of all ages and physical conditions.

WHY DON'T YOU ACCEPT CREDIT CARDS?

You've probably read about big websites like Yahoo, Adobe, JPMorgan Chase, Home Depot, and Target who have all been recently hacked and, in some cases, had customers' credit card information stolen. We're a small company with none of the security resources that the big companies can afford.

Therefore, to guard against YOUR CREDIT CARD INFORMATION BEING STOLEN, we do not take or handle that information in any way. The ONLY INFORMATION that you share with us is 1. the DVD Titles you wish to order and 2. your email address and telephone number. We NEVER sell or share your email address or personal information.

So when it is time to pay for your order, you are TRANSFERRED FROM our website OVER TO Paypal's website, and with its enormous resources it is the safest way for you to pay us for your order.

MUST YOU HAVE AN ACCOUT WITH PAYPAL?

I DON'T HAVE AN EXISTING PAYPAL ACCOUNT.

You DO NOT have to have or even create a Paypal account in order to purchase our DVDs. You may sign into Paypal as a "Guest" and use a credit card one time for just that order. Paypal does not store or keep your credit card on file when you sign in as a "Guest."

With that said, if you would prefer not to use Paypal, and if you're located in the US, you can us a check or money order. Click Here to print out the order form to use.

WHAT ELSE DOES YOUR COMPANY DO?

In addition to filming Virtual Experience Videos, our company also films High Definition tripod footage which we license to TV Networks and Motion Picture Studios in the United States and around the world.

Our High Definition Video footage has been utlized in numerous Documentaries, Movies, Commercials, and Soap Operas on the BBC, ABC, CBS, NBC, PBS, A&E, the History Channel, the Biography Channel, the Canadian Broadcasting Corporation, and even Netflix and Hulu.

A museum in the Netherlands uses our video footage to tell about the Appian Way, a charity fundraiser event in Portland used our video footage of Venice to accompany an orchestra, our video footage of Paris has been used in the London Underground to advertise a book, and Papa John's, among others, has utilized a number of our company's unique Rome Background Plates for a national pizza commercial. Most recently, our High Definition video footage of Paris was used on CBS's "The Young and the Restless" and our High Defintion video footage of Rome was licensed to "The Ellen Show."